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What We Do

Internet Services
Get Connected

VC TELECOM provides the fastest and most reliable Internet experience available in Malaysia. We own and operate AS135553, providing the scalability and network reach that organizations need to connect globally.

Our Internet portfolio was built to meet the diverse needs of our multi segment client base and includes IP Transit, Dedicated Internet Access (DIA) and Internet Broadband Internet services.

VC TELECOM’s Dedicated Internet Access (DIA) is designed especially for organizations that require dedicated connection the Internet and it is SLA guarantees. Utilizing either leased line or Metro-Ethernet circuits with an optional DSL line back up, the DIA service provides robust connection to the global public Internet infrastructure with minimal latency and high throughput for all corporate and enterprise customer. Suitable for businesses that relies on critical application, video conferencing, digital animations and multi-site access.

Dedicated Link

VC TELECOM DIA provides a dedicated link into your premises. It delivers consistent bandwidth that is scalable up to 100Gbps and customisable to your needs.

Fully Managed

Dedicated Internet Access can be seamlessly integrated into your existing private network, giving you simple internet access from any device, at any time. You can also combine DIA with VC TELECOM Managed Security Services, for additional IT efficiency and complete management of your solution, end to end.

Point-to-Multipoint Ethernet

VC TELECOM point-to-multipoint Ethernet can be used to link several sites together, allowing you to extend your LAN to offices and partners around the world. VC TELECOM can deploy multipoint Ethernet via a hub-and-spoke topology, delivering multiple VLANs over a single UNI, or by delivering multiple VLANs between two points. With a point-to-multipoint configuration, remote sites connect to a central location, but remain discrete from one another to ensure privacy.

Service Coverage

VC TELECOM offers DIA service at any of its Data Center or to the customer premises in Malaysia. In Klang Valley, the are hundreds of commercial buildings and developments where VC TELECOM DIA service is offered.

Fully Range Value Added Services

Web Reporting, Co-Location, Managed Services Support, Voice over IP, IP Address Assignments, SLA, DNS

SLA with Rebates

Unlike other telco, VC TELECOM Service Level Agreement (SLA) is as good as Service Level Guarantee (SLG), up to 99.9% uptime and it comes with rebate.

Web-based Utilization Report

VC TELECOM offers its customers access to a web-based reporting tool, which is available 7 days a week 24 hour a day. These reports aid customers in identifying circuits that need upgrading, before they reach critical levels by enabling them to monitor their performance, thus allowing for timely port management. Statistics are available in a variety of formats including by day, month and year.

24/7 Network Operation Center (NOC) Support

24 hours a day, 7 days a week, 365 days per year.

Key Specification Offering
Dedicated Service Yes
Transport Media Fiber Optic, Microwave
Service Level Availability (SLA) up to 99.9%
SLA Rebates Yes
Technology / Protocol Metro E, MPLS, IP
Wireless connectivity FE, GE, 10GE, 100GE
Port Types -
Point to Multipoint / Multipoint to Multipoint Yes
High-availability design Yes
Bandwidth Capacity 2Mbps - 100Gbps
Ultra-low network latency, jitter & packet loss Yes
Guaranteed bandwidth capacity Yes
Quality of Service features Yes
Internet Gateway Yes
Value Added Services Offering
Monthly Performance Report Yes
Layer 3 Service Yes
Secured Network Yes
IPV6 Ready Yes
Full Routing Control -
Jumbo Frame Yes
Resiliency Options Yes
Dedicated Client Manager Yes
Dedicated 24/7 NOC Helpline Yes
24/7 Proactive Network Monitoring Yes
Customer Bandwidth Monitoring Portal Yes
Certified Network Operation Teams Yes
Project Management Support Yes

VC TELECOM’s IP Transit service offers the best value in the market place, it offers high quality, scalable and affordable bandwidth. Combine VC TELECOM wide choice of service locations with VC TELECOM outstanding connectivity to major access and content networks, and you will understand how VC TELECOM turned carriers, service providers, and application and content providers into loyal customers. With competitive pricing and outstanding customer support, VC TELECOM solution is ideal for fixed and mobile broadband providers, content network providers, cloud-based service providers and large enterprise customers.

Full SLA

Our SLA guarantees 100% global network availability, 99.9% packet delivery, minimal latency and proactive outage notification within 15 minutes.

Rapid Installation

Your service will be installed in 14 days or less for selected Data Center and POI.

Worldwide Reachability

Powered by reliable domestic and international peering, offering connectivity to major access and content networks. The traffic engineering ensures travelling of data to its destination via the shortest path possible.

IPv6 Peering Ready

Our dual stack IPv4 and IPv6 network is built on carrier-class routing and optical infrastructure. This allows us to deliver line-rate IPv6 performance to every PoP and to provide IPv6 service seamlessly alongside existing IPv4 services. IPv6 service is available for all our existing IPv4 clients at no additional charge.

SLA with Rebates

Unlike other telco, VC TELECOM Service Level Agreement (SLA) is as good as Service Level Guarantee (SLG), up to 99.9% uptime and it comes with rebate.

Web-based Utilization Report

VC TELECOM offers its customers access to a web-based reporting tool, which is available 7 days a week 24 hour a day. These reports aid customers in identifying circuits that need upgrading, before they reach critical levels by enabling them to monitor their performance, thus allowing for timely port management. Statistics are available in a variety of formats including by day, month and year.

24/7 Network Operation Center (NOC) Support

24 hours a day, 7 days a week, 365 days per year.

Key Specification Offering
Dedicated Service Yes
Transport Media Fiber Optic
Service Level Availability (SLA) up to 99.9%
SLA Rebates Yes
Technology / Protocol BGP, IP
Wireless connectivity -
Port Types -
Point to Multipoint / Multipoint to Multipoint FE, GE, 10GE, 100GE
High-availability design -
Bandwidth Capacity 10Mbps - 100Gbps
On-net ultra-low network latency, jitter & packet loss Yes
Guaranteed bandwidth capacity Yes
Quality of Service features Yes
Public IP Address -
Internet Gateway Yes
Value Added Services Offering
IPV6 native / Dual Stack Yes
Multiple BGP sessions on single port Yes
Aggregate billing across multiple ports Yes
Black Hole server for DDOS mitigation Yes
Primary / Secondary DNS -
Link Aggregation Yes
Full Routing Control Yes
Resiliency Options Yes
Dedicated Client Manager Yes
Dedicated 24/7 NOC Helpline Yes
24/7 Proactive Network Monitoring Yes
Customer Bandwidth Monitoring Portal Yes
Certified Network Operation Teams Yes
Project Management Support Yes