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What We Do

Other Services
Managed Services

Other than Bandwidth and Internet services, we also provide fully ranged of managed services which include IP TelePhony, managed Wi-Fi, Cloud Services, Data Recovery Center, Colocation and Telecommunication Infrastructure leasing.

Our voice service for businesses and enterprises is an IP based voice service that provides outgoing calls to domestic and international destinations at very affordable rates with PSTN call quality.

It is designed to work with virtually almost any PBX. When bundled together with our Direct Internet Access, we will be able to provide you with a Quality Of Service that mimics any PSTN provider.

Get Connected Anywhere, Anytime

Access anywhere, anytime. VC TELECOM IP Telephony service is available to employees anywhere with internet connection, even on employee-owned devices.

Plug and Play

Worry no more, the phone will be pre-configured by our certified engineer, just connect it to internet and get connected easily.

Secure and Reliable

It is secure and reliable. A hybrid solution that supports both Analog phones and IP phones. Get rich telephony features straight out of the box without worrying about licensing costs. This is a perfect fit for any businesses ranging from SME’s to MNC’s.

Low Operation Cost

With our voice solution you will be able to lower down your operational cost for your telecommunication requirement. Of course, giving you better rates does not mean that you have to live with poor call quality. With our service, you do not need a dedicated specialist to maintain the telephony system.

Good Sound Quality

VC TELECOM IP Telephony service brings you more features and flexibility with lower cost. We only deploy premium route for your best user experience, without compromising its voice quality.

Smooth Integration with PBX

Our IP Telephony service work perfectly on its own but seamlessly with PBX to provide you a complete company phone system. Bringing you an efficient way of doing business.

Key Specification Offering
Call Recording Yes
Voice Mail Yes
Voice Mail to Email Yes
IVR Yes
Music on Hold Yes
Time Conditioning Yes
Follow Me Yes
Call Forwarding Yes
Ring Groups Yes
Conference Bridge Yes
Add on Services Offering
Call Billing Yes
CRM Yes
CRM Integration Yes
Property Management System Yes
Chat Yes
Hospital Management System Yes
Outbound Dialler Yes

Our voice service for businesses and enterprises is an IP based voice service that provides outgoing calls to domestic and international destinations at very affordable rates with PSTN call quality.

Our service is designed to work with virtually almost any PBX. When bundled together with our Direct Internet Access, we will be able to provide you with a Quality Of Service that mimics any PSTN provider.

Reduced Operational Cost

Cut down expenses and simplify your network deployment and management, resulting reduction of network overhead costs while increasing network services.

Flexible and Scalable

Flexible bandwidth, with the option of adding on sites.

Fully Managed Service

VC TELECOM's Managed Wifi service is a fully managed service which covers from Internet Gateway to Access Point in your network. Our engineers will be monitoring all components in this private network to ensure optimum performance in them. With this comprehensive service, customers can delegate all its network issues to us, while they can focus on the higher-level applications within the organization.

Ease of Mind

While managing, maintaining, and upgrading network infrastructure and systems, your employees can on core competencies and mission-critical processes, rather than network support.

Web-based Utilization Report

VC TELECOM offers its customers access to a web-based reporting tool, which is available 7 days a week 24 hour a day. These reports aid customers in identifying circuits that need upgrading, before they reach critical levels by enabling them to monitor their performance, thus allowing for timely port management. Statistics are available in a variety of formats including by day, month and year.

24/7 Network Operation Center (NOC) Support

24 hours a day, 7 days a week, 365 days per year.

Key Specification Offering
Dedicated Internet Access connectivity Yes
Dedicated service Yes
High-availability design Yes
Quality of Service features Yes
Wireless connectivity Yes
Dedicated Client Manager Yes
Dedicated 24/7 NOC Helpline Yes
24/7 Proactive Network Monitoring Yes
Customer Bandwidth Monitoring Portal Yes
Certified Network Operation Teams Yes
Project Management Support Yes
Add on Services Offering
24/7 Proactive Network Monitoring Yes
Customer Bandwidth Monitoring Portal Yes
Certified Network Operation Teams Yes

VC TELECOM has the connection for Kuala Lumpur, Putrajaya, Cyberjaya, as well as in Perak. These data traffic may be brought to VC TELECOM’s strategic Data Center located in PERAK TECHNO TRADE CENTER (PTTC). The Data Center is also connected to CCC Data Center in Cyberjaya, enabling direct access of VC TELECOM’s network in Perak to other large telecommunication Data Centers in Klang Valley, as well as to the World Wide Web creating a vastly connectable, full redundancy with Disaster Recovery capabilities and provides co-location services to cater for any servers or crucial network equipment. The eco system provides Tier 2/3 grade data center ideal for any business or cloud environments in supporting any business expansion needs with minimal capital expenses (CAPEX). VC TELECOM manned Data Denters offers 24/7 access throughout the whole year.

Strategic Location

Promotes hassle-fee and affordable solution for customers’ on-site equipment at strategic POPs and nodes

Value Added Services

VC TELECOM offers various services in our Data Center include Bandwidth Services and Internet Services.

Flexible

Flexible hosting options for rental of rack space, floor space and private room.

Carrier Neutral Facilities

Carrier neutral facilities that enhance diversity and redundancy

Security Assurance

Security assurance equipped with CCTV surveillance

24/7 Network Operation Center (NOC) Support

24 hours a day, 7 days a week, 365 days per year.

VC TELECOM provides a fully-equipped Disaster Recovery Centre (DRC) for customers to establish a secondary IT Data Centre for housing critical IT infrastructure. In the event of a disaster, the customer can decide to activate the secondary site at the DRC immediately.

Network Redundancy

Multiple fiber provider to the Data Center for constant connectivity.

Quick & Easy

Quick setup for temporary network monitoring & reporting service.

Carrier Neutral Facilities

Carrier neutral facilities that enhance diversity and redundancy.

Strategic Location

Ideal Disaster Recovery location for earthquake or civil unrest primary data center.

Disaster Recovery Seat/Workspace

A secure and comfortable work environment that allows you to relocate key personnel to alternative locations during a disaster or disruption so that business carries on as usual.

Security Assurance

Security assurance equipped with CCTV surveillance

Value Added Services

VC TELECOM offers various services in our Data Center include Bandwidth Services and Internet Services.

24/7 Network Operation Center (NOC) Support

24 hours a day, 7 days a week, 365 days per year.

Data Center Specification Offering
Raised Flooring Yes
Air-Conditioning Yes
Fire Extinguisher Yes
CCTV Yes
Access Card System Yes
Smoke Detector Yes
Uninterruptible Power Supply and Generator Yes
Alarm System Yes
Dedicated Internet Access Yes
Network Services Yes
On-Site Engineer Standby Yes